Appliance Repair Service Areas

Urban Brothers Appliance Repair provides mobile, in-home appliance repair and installation across selected communities in Dallas County and nearby Kaufman and Rockwall County areas. We are based in Mesquite and route service calls by location, technician availability, appliance type, and the work already scheduled for that day. Call or text 469-720-3885 to confirm service at your address.

$150 House Call — Applied Toward Your Final Repair Bill. The house call covers the trip to the home and professional diagnosis and is applied toward the repair when you move forward with the qualifying repair. Completed qualifying repairs include a 90-day parts and labor warranty on qualifying company-supplied repair parts.

Core Appliance Repair Areas

Our strongest service coverage is in and around Mesquite, eastern Dallas County, and nearby communities. Use the city links below for location-specific information, then visit our appliance repair services page to see the types of appliances we repair.

• Mesquite, TX — including 75149, 75150, and 75181.
• Sunnyvale, TX — convenient coverage next to our Mesquite service area.
• Forney, TX — including nearby residential communities along the Mesquite–Forney route.
• Garland, TX — service availability varies by route and ZIP code.
• Rowlett, TX — in-home appliance repair for supported residential appliances.
• Rockwall, TX and Heath, TX.
• Dallas, TX — including selected East Dallas, Lakewood, White Rock, North Dallas, and central Dallas routes.

Additional Communities We Serve

Depending on the daily route, service may also be available in Cedar Hill, DeSoto, Duncanville, Hutchins, Lancaster, Balch Springs, Crandall, Richardson, Seagoville, Highland Park, University Park, and surrounding communities. If you are near the edge of our service area, send the complete service address and ZIP code so our office can confirm coverage before an appointment is offered.

Customers in the Park Cities can also review our Highland Park appliance repair page and our University Park oven repair page.

Residential Appliances We Service

Urban Brothers focuses on residential major appliances. Common service requests include:

• Refrigerator repair, freezer repair, and supported ice maker problems.
• Washer repair for draining, filling, spinning, agitation, lid-lock, and control problems.
• Dryer repair for no heat, no start, long dry times, noise, and related issues.
• Dishwasher repair for draining, washing, leaking, heating, and electrical problems.
• Oven and range repair plus cooktop repair for supported gas and electric units.
• Appliance installation for supported household appliances.

Microwave repair is not offered. For brand-specific information, see appliance brands we service.

How Route-Based Scheduling Works

Because our technicians travel from home to home, the best appointment time depends on where your address falls on the route. A customer in Mesquite may have different availability than a customer in Rockwall, Cedar Hill, or North Dallas on the same day. We do not recommend assuming a time based only on the city list. Submit the service address first and our office can confirm the available window.

Our regular service hours are Monday through Friday. Availability for a specific day is not guaranteed until the office confirms the appointment.

What to Have Ready When Requesting Service

To help us route and prepare for the call, provide your full name, phone number, complete service address and ZIP code, appliance type, brand, model number if available, a detailed description of the problem, and photos when they help show the issue. The appliance must be diagnosed before a repair recommendation can be made.

If you want to understand typical repair costs before scheduling, review our appliance repair pricing guide. You can also review our appliance repair FAQ for information about the house call, warranty, scheduling, and service process.

Schedule Appliance Repair

Call or text 469-720-3885 or request an appointment online. If you are unsure whether your address is in range, send the complete address and ZIP code and our office will confirm the service area before scheduling.