Appliance Brands We Service
Urban Brothers Appliance Repair diagnoses and repairs many major household appliance brands for homeowners in Mesquite and surrounding Dallas-area communities. Brand coverage can vary by appliance, model, age, and parts availability, so provide the model number when you request service.
$150 House Call — Applied Toward Your Final Repair Bill. The house call covers the trip to the home and professional diagnosis and is applied toward the repair when you move forward with the qualifying repair. Qualifying repairs include a 90-day parts and labor warranty on qualifying company-supplied repair parts.
LG Appliance Repair
Urban Brothers services many LG refrigerators, washers, dryers, dishwashers, ovens, ranges, and cooktops. For an LG refrigerator that runs but does not cool, testing is important because airflow, defrost, controls, fans, sensors, and sealed-system faults can create similar symptoms.
Samsung Appliance Repair
Service is available for many Samsung refrigerators, ice makers, washers, dryers, dishwashers, ovens, ranges, and cooktops. A diagnosis helps separate appliance failures from power, airflow, plumbing, venting, or installation problems.
Whirlpool, Maytag, KitchenAid, and Amana Repair
Urban Brothers services many refrigerators, freezers, washers, dryers, dishwashers, ovens, ranges, and cooktops sold under these brands. Service depends on the specific model and parts availability.
GE and Hotpoint Appliance Repair
Service is available for many GE and Hotpoint refrigerators, laundry appliances, dishwashers, ovens, ranges, and cooktops. Keep the model and serial number available so the correct technical and parts information can be identified.
Frigidaire and Electrolux Appliance Repair
Urban Brothers services many Frigidaire and Electrolux refrigerators, freezers, ice makers, washers, dryers, dishwashers, ovens, ranges, and cooktops.
Kenmore Appliance Repair
Kenmore appliances have been manufactured by several different companies. The model number is especially important because it helps identify the manufacturer behind the particular refrigerator, washer, dryer, dishwasher, oven, or range.
Premium Refrigerator Brands
Additional premium refrigerator service pages: Viking, Thermador, JennAir built-in, and Fisher & Paykel.
Urban Brothers provides independent refrigerator service for many premium and built-in models. Dedicated service information is available for Sub-Zero, Bosch, KitchenAid built-in, and Monogram refrigerators in North Dallas, Preston Hollow, Highland Park and University Park. Urban Brothers is an independent repair company and does not claim factory authorization or manufacturer affiliation.
Bosch Appliance Repair
Service may be available for Bosch dishwashers and other supported major appliances. Provide the model number when booking so current service and parts availability can be confirmed.
Why the Model Number Matters
Two appliances with the same brand name can use completely different controls, motors, valves, sensors, heating systems, and service procedures. The model number lets us identify the exact design before parts are ordered and helps prevent incorrect part matching. On many refrigerators, washers, dryers, dishwashers, and ovens, the model tag is located around the door opening, behind a drawer, under the lid, or along an interior wall.
If you cannot find it, send a clear photo of the appliance and any labels you can locate. Our office can often tell you where to look next.
Brand Name Does Not Always Tell the Whole Story
Some appliance brands share manufacturing platforms, and some long-running brand names have used different manufacturers over the years. That is why our diagnosis is based on the actual appliance, model, symptoms, and test results instead of the logo on the front alone.
For example, a washer that will not spin may involve a lid-lock, drive, control, motor, or sensing issue. A refrigerator that is not cooling may involve airflow, defrost, fan, compressor, sealed-system, or control problems. The repair path depends on the exact unit and what testing shows.
Appliances We Repair
- Refrigerators, freezers, and supported ice makers
- Washers and dryers
- Dishwashers
- Electric and gas ovens and ranges
- Electric and gas cooktops and burners
- Supported appliance installation
Microwave repair is not offered.
Parts Availability and Repair Decisions
Parts availability can affect whether a repair makes sense, especially on older or discontinued models. After diagnosis, we explain the failed component, the repair recommendation, and the expected repair cost before work moves forward. If a part is no longer available or the repair would not be practical, we will tell you rather than force a repair that does not make sense.
For a broader explanation of repair costs, see our appliance repair pricing guide. For service policies and common questions, visit the appliance repair FAQ.
Independent Local Appliance Service
Urban Brothers Appliance Repair is an independent service company established in 2018. The company does not claim factory authorization or manufacturer certification. Service is available in Mesquite, Forney, Rockwall, Garland, Dallas, Sunnyvale, Heath, and other communities listed on our service areas page.
Schedule Service
Call or text 469-720-3885 or book an appointment online. If your brand is not listed, send the appliance type, brand, model number, and a short description of the problem so our office can confirm service availability.