Appliance Repair FAQ for Mesquite and Nearby Communities
These answers explain Urban Brothers Appliance Repair’s service, pricing, warranty, service areas, and common appliance problems. Call or text 469-720-3885 or book appliance repair online.
How much is an appliance repair service call?
$150 House Call — Applied Toward Your Final Repair Bill. Parts and labor depend on the condition diagnosed and the approved repair.
Is the house-call fee applied toward the repair?
Yes. The $150 house call is applied toward your final repair bill when Urban Brothers completes the approved repair.
What appliances do you repair?
Services include refrigerator repair, freezer repair, ice maker repair, washer repair, dryer repair, dishwasher repair, electric and gas oven or range repair, cooktop and burner repair, and appliance installation.
Do you repair refrigerators?
Yes. Urban Brothers diagnoses refrigerators that are not cooling, leaking, making unusual noises, frosting, cycling abnormally, or having temperature, fan, defrost, ice maker, or control problems.
Do you repair freezers?
Yes. Service is available for many standalone freezers and refrigerator freezer sections with temperature, frost, fan, defrost, control, compressor, or sealed-system problems.
Do you repair ice makers?
Yes. Refrigerator ice maker service covers common no-ice, slow-production, overfilling, leaking, fill-tube, water-inlet, temperature, assembly, wiring, and control problems.
Do you repair LG refrigerators?
Yes. Urban Brothers services many LG refrigerators. Provide the model number when booking so service and parts availability can be confirmed.
Do you repair Samsung appliances?
Yes. Service is available for many Samsung refrigerators, washers, dryers, dishwashers, ovens, ranges, and cooktops. Coverage depends on the specific model and parts availability.
Do you repair gas ovens, ranges, burners, and cooktops?
Yes. Urban Brothers services many gas cooking appliances. If you smell unburned gas, leave the area and contact the gas utility or emergency services before scheduling appliance repair.
Do you repair electric ovens, ranges, and cooktops?
Yes. Service includes many heating-element, burner, switch, temperature, wiring, and electronic-control problems on electric cooking appliances.
Why is my dryer running but not heating?
An electric dryer may have a heating-element, thermostat, fuse, wiring, supply-voltage, airflow, or control problem. A gas dryer may have an igniter, sensor, valve, airflow, or control problem. Testing is needed before selecting a part.
Why won’t my washer spin?
Possible causes include a drain restriction, lid or door-lock problem, unbalanced load, drive-system failure, wiring issue, or electronic-control fault. A washer that cannot drain may not enter the spin cycle.
Do you offer same-day appliance repair?
Same-day or next-day appointments are often available depending on the route, current schedule, location, and required parts. Availability is confirmed when you book, and same-day completion cannot be guaranteed when parts must be ordered.
What warranty comes with a repair?
Urban Brothers provides a 90-day parts and labor warranty on qualifying company-supplied repair parts, subject to the written warranty terms.
What areas do you service?
Priority areas include Mesquite, Forney and Heartland, Heath, Rockwall, Garland, East Dallas, Lakewood, White Rock, DeSoto, Duncanville, Lancaster, and Balch Springs. Check the service-area page or contact the office with the exact address.
Do you repair microwaves?
No. Urban Brothers Appliance Repair does not currently service microwaves.
How do I schedule service?
Call or text 469-720-3885 or use the online booking form. Have the service address, appliance type and brand, model number if available, photos, and a short description of the problem ready.