1. PRE-OWNED APPLIANCE SALES AGREEMENT & 30-DAY LIMITED WARRANTY

Urban Brothers Appliance Repair LLC
Effective Date: August 16, 2026

IMPORTANT — PLEASE REVIEW BEFORE PURCHASE

This Agreement governs pre-owned appliances sold by Urban Brothers Appliance Repair LLC (“Company”).

The Customer must be provided a reasonable opportunity to review this Agreement before completing a purchase. By signing, electronically accepting, paying for, picking up, or accepting delivery of an appliance after being provided an opportunity to review these terms, the Customer acknowledges and agrees to this Agreement.

This Agreement applies only to pre-owned appliance sales. Repair services purchased separately from the Company are governed by the Company’s separate Master Service Agreement & Liability Policy.

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1. PRE-OWNED APPLIANCE CONDITION

All appliances are used and pre-owned unless expressly stated otherwise in writing.

Pre-owned appliances may contain evidence of previous ownership, operation, transportation, storage, modification, or repair, including:

Scratches, dents, stains, rust, fading, or discoloration;

Normal mechanical wear;

Previously repaired components;

Aftermarket, refurbished, or used components;

Modified or non-original components;

Non-original hardware; and

Missing, substituted, damaged, or non-original screws, clips, brackets, or fasteners.

Company does not represent that a pre-owned appliance has been restored to new or original factory condition.

Customer is encouraged to inspect the appliance before accepting pickup or delivery. Acceptance constitutes acknowledgment of reasonably visible cosmetic conditions.

Company does not guarantee that every concealed, intermittent, internal, or future condition can be identified before sale.

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2. ALL SALES FINAL

Except where applicable law requires otherwise, ALL PRE-OWNED APPLIANCE SALES ARE FINAL after Customer accepts pickup or delivery.

Customer is not automatically entitled to a refund, return, cancellation, exchange, replacement, or store credit because of:

Buyer’s remorse;

Cosmetic appearance;

Scratches, dents, stains, or normal wear;

Noise or vibration;

Customer preference;

An excluded feature;

Failure of an excluded component; or

An unrelated component failure.

A warranty claim does not automatically create a right to a refund or exchange.

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DEPOSITS, RESERVATIONS & PICKUP

3. DEPOSITS

Company may require a deposit to reserve a pre-owned appliance.

Unless Company expressly agrees otherwise in writing, Customer must pay the remaining balance and complete pickup or make the appliance reasonably available for scheduled Company delivery within 14 calendar days from the date the deposit is paid.

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4. 14-DAY PICKUP / DELIVERY REQUIREMENT

An appliance will normally be reserved for no more than 14 calendar days following payment of the deposit.

If Customer fails to complete pickup or delivery within that period, Company may:

Cancel the reservation;

Remove the appliance from reserved status; and

Return the appliance to available inventory for resale.

Any warranty associated with an uncompleted transaction does not begin merely because a deposit was paid.

Deposits may be applied toward reasonable costs, losses, storage, administrative expenses, or other amounts permitted by applicable law resulting from Customer’s failure to complete the transaction. Any remaining amount will be handled as required by applicable law.

Any extension must be approved by Company in writing.

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30-DAY LIMITED WARRANTY

5. WARRANTY DESIGNATION

Unless different coverage is expressly stated in writing on the applicable invoice, qualifying pre-owned appliances include a:

30-CALENDAR-DAY LIMITED WARRANTY

THIS IS A LIMITED WARRANTY AND NOT A FULL WARRANTY.

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6. WARRANTY START DATE

The warranty begins on the date the appliance is:

Delivered by Company; or

Picked up by Customer or Customer’s authorized representative.

That date constitutes Day 1.

The warranty lasts 30 consecutive calendar days.

Saturdays, Sundays, and holidays count.

The warranty is not automatically extended because of:

Weekends;

Holidays;

Company closures;

Appointment availability;

Scheduling delays;

Parts backorders;

Supplier delays;

Shipping delays; or

Waiting for a required Customer contribution.

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7. WARRANTY REPORTING

Customer must report a claimed covered failure before expiration of the 30-calendar-day warranty.

Customer should provide enough information to reasonably identify:

Customer;

Appliance;

Purchase;

Pickup/delivery date; and

Reported condition.

The warranty-reporting deadline determines eligibility for this Limited Warranty and is not intended to unlawfully shorten a statutory limitations period.

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8. WARRANTY DOES NOT RESTART

Inspection, diagnosis, repair, component replacement, rescheduling, or warranty service does not restart or automatically extend the original 30-calendar-day warranty period unless Company expressly agrees otherwise in writing or applicable law requires otherwise.

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9. SEPARATE FROM REPAIR-SERVICE WARRANTY

Company’s separate warranty applicable to independently purchased repair services does not automatically apply to warranty work performed under this pre-owned appliance Limited Warranty.

Warranty service performed under this Agreement does not convert the appliance into a separately purchased repair transaction.

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COVERED COMPONENTS

10. LIMITED COVERAGE

Subject to Company inspection, diagnosis, exclusions, parts availability, and the other terms of this Agreement, qualifying coverage may include:

Drain pumps;

Suspension components;

Water inlet valves;

Heating elements;

Dryer rollers;

Internal appliance leaks caused by a covered component; and

Certain control boards or electronic controls subject to the $50 limitation below.

Coverage applies only when Company reasonably determines that a qualifying covered component failed during normal residential use.

Coverage of one component does not constitute a warranty on the entire appliance.

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11. PRIMARY FUNCTION

Refrigerators / Freezers

Primary function means reasonable food-storage cooling and freezing.

Washers

Primary function means reasonable filling, washing, draining, and spinning.

Dryers

Primary function means reasonable tumbling and drying when properly installed and connected to adequate household ventilation.

Other Appliances

Primary function means the ordinary basic residential function reasonably associated with the appliance.

Convenience, specialty, cosmetic, smart, ice, water, and accessory functions are excluded unless expressly covered in writing.

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CONTROL BOARD COVERAGE

12. $50 TOTAL CONTROL-BOARD LIMIT

For a qualifying control board or electronic control component:

URBAN BROTHERS APPLIANCE REPAIR LLC WILL PAY NO MORE THAN $50 TOTAL TOWARD OBTAINING THE REPLACEMENT COMPONENT.

The $50 maximum includes all acquisition costs combined, including:

Part cost;

Sales tax;

Shipping;

Freight;

Handling;

Supplier fees; and

Other acquisition-related expenses.

The limitation is $50 total, not $50 toward the part plus separate shipping, taxes, or fees.

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13. CUSTOMER RESPONSIBILITY ABOVE $50

If total acquisition cost exceeds $50, Customer must pay the difference before Company is required to order the component.

Company is not required to advance Company funds exceeding its $50 warranty obligation.

Customer’s refusal or failure to pay the required difference does not create a right to a refund or appliance exchange.

Reasonable Company labor to install an otherwise qualifying covered control board is included subject to this Agreement.

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WARRANTY SERVICE & REMEDIES

14. COVERED WARRANTY SERVICE

Company will not charge its normal diagnostic/service-call fee solely for diagnosing and performing a confirmed covered warranty repair.

Reasonable Company labor required to install a qualifying covered component is included unless otherwise stated in this Agreement.

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15. NON-COVERED SERVICE CALLS

Normal diagnostic, trip, labor, parts, or repair charges may apply when Company determines that the reported condition:

Is excluded;

Involves an unrelated component;

Results from improper installation;

Results from misuse or overloading;

Results from transportation or relocation;

Results from household electrical or plumbing conditions;

Results from drainage or dryer ventilation;

Results from pests or rodents;

Cannot reasonably be duplicated; or

Otherwise falls outside this Limited Warranty.

Customer authorization will be obtained before separately chargeable repair work is performed.

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16. COMPANY’S WARRANTY REMEDY

For a confirmed covered failure, Company may:

1. Repair the covered component;

2. Replace the covered component;

3. Provide a reasonably comparable pre-owned replacement appliance when Company determines repair is impractical or uneconomical; or

4. Provide another remedy mutually agreed upon in writing.

Company is not required to continue repeatedly repairing an appliance when a reasonably comparable replacement is the more appropriate warranty remedy.

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17. COMPARABLE REPLACEMENT

A replacement may be another pre-owned appliance and is not required to have the identical:

Brand;

Model;

Model year;

Color;

Styling;

Cosmetic condition;

Controls;

Convenience features; or

Exact capacity.

The replacement should be reasonably capable of performing substantially the same primary household function.

A warranty claim does not automatically entitle Customer to:

Cash refund;

New appliance;

Upgrade;

Customer-selected replacement;

Store credit; or

Reimbursement for an unauthorized third-party repair.

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REPLACEMENT PARTS & REPAIR METHODS

18. OEM PARTS ARE NOT REQUIRED

OEM PARTS ARE NOT REQUIRED FOR WARRANTY REPAIRS.

Company may use:

New OEM parts;

New aftermarket parts;

Used parts;

Previously installed parts;

Refurbished parts;

Remanufactured parts;

Universal components;

Superseded components;

Recovered components; or

Other reasonably compatible components.

Company does not guarantee that a replacement component will be new unless expressly stated in writing.

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19. CROSS-MODEL / CROSS-APPLIANCE PARTS

Company may use a reasonably compatible component originally manufactured, marketed, cataloged, installed, or intended for another:

Appliance;

Brand;

Model; or

Revision

when Company reasonably determines that the component is suitable for the intended function.

The component therefore may not appear on the manufacturer’s original parts list for the exact appliance.

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20. CUSTOM REPAIRS & ADAPTATIONS

When an exact replacement is unavailable, discontinued, excessively expensive, impractical, or another reasonable repair method is available, Company may perform reasonable custom adaptations or modifications.

These may include installing, modifying, adapting, or replacing:

Wiring;

Terminals;

Connectors;

Brackets;

Fasteners;

Mounting hardware;

Hoses;

Tubing;

Insulation;

Supports;

Clips;

Relays;

Switches;

Universal components; or

Other reasonably compatible materials.

Company is not required to restore a pre-owned appliance to exact original factory configuration.

Nothing in this provision authorizes Company to knowingly create an unreasonable safety hazard or intentionally defeat a safety device in violation of applicable law.

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21. SCREWS, FASTENERS & HARDWARE

Used appliances may already contain:

Missing screws;

Incorrect screws;

Stripped or rusted screws;

Replacement screws;

Missing clips;

Missing brackets; or

Modified/non-original hardware.

Company may use reasonably compatible replacement hardware.

Company is not required to replace every original fastener when its absence does not materially affect reasonable operation or safety.

Company will make reasonable efforts to remove Company-generated loose hardware and repair debris from the immediate work area.

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WARRANTY EXCLUSIONS

22. ICE SYSTEMS

Unless expressly covered in writing, warranty coverage excludes:

Ice makers;

Ice-production systems;

Ice dispensers;

Ice chutes;

Ice bins;

Craft/specialty ice systems; and

Related accessories.

A refrigerator that reasonably cools and freezes is not considered a warranty failure solely because an excluded ice system does not operate.

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23. WATER DISPENSING & FILTRATION

Unless expressly covered in writing, warranty coverage excludes:

Water dispensers;

Water filters;

Filter housings;

Filter heads;

Filter doors;

Water taste/odor complaints; and

Filtration-related convenience systems.

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24. NOISE & VIBRATION

Noise and vibration complaints are excluded when the appliance remains reasonably operational.

Examples include:

Humming;

Buzzing;

Clicking;

Rattling;

Squeaking;

Knocking;

Vibration;

Compressor sounds;

Pump sounds;

Motor sounds;

Fan sounds;

Refrigerant-flow sounds; and

Water-flow sounds.

Pre-owned appliances may operate differently or louder than new appliances.

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25. COSMETIC CONDITIONS

Warranty coverage excludes cosmetic conditions including:

Scratches;

Dents;

Rust;

Stains;

Discoloration;

Fading;

Paint damage;

Trim;

Handles;

Decorative pieces; and

Other appearance-related conditions.

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26. SMART & CONVENIENCE FEATURES

Unless expressly covered in writing, warranty coverage excludes:

Wi-Fi;

Bluetooth;

Mobile applications;

Smart-home integration;

Cameras;

Voice controls;

Displays;

Interior/exterior lighting;

Specialty cycles;

Automatic dispensers;

Beverage centers; and

Similar convenience features.

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PESTS, INSECTS & RODENTS

27. PEST DISCLOSURE

Pre-owned appliances may previously have been installed, stored, transported, repaired, or operated in environments outside Company’s control.

Although Company may clean and visually inspect an appliance, Company is not a pest-control company and does not guarantee that a pre-owned appliance is completely free from:

Insects;

Rodents;

Eggs;

Larvae;

Nests;

Droppings; or

Evidence of previous pest activity.

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28. PEST EXCLUSION

Pest and rodent activity and resulting damage are excluded, including:

Roaches;

Ants;

Mice;

Rats;

Other rodents/insects;

Nesting material;

Chewed wiring; and

Pest contamination.

Because pest sources may not reasonably be determinable after an appliance changes locations, discovery of pests does not automatically establish that the appliance was infested when sold.

To the fullest extent permitted by law, Company does not reimburse extermination, home treatment, cleaning, hotel, furniture, personal-property treatment, or other consequential pest-related expenses.

Discovery of pest activity does not automatically create a right to refund or exchange.

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FOOD, CLOTHING & PERSONAL PROPERTY

29. FOOD LOSS

This Limited Warranty is not insurance for food or groceries.

To the fullest extent permitted by applicable law, Company does not reimburse:

Spoiled food;

Thawed food;

Accidentally frozen food;

Contaminated food;

Melted frozen goods; or

Replacement groceries

resulting from appliance malfunction.

Customer is responsible for monitoring refrigerator/freezer operation and protecting perishable food.

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30. CLOTHING & LAUNDRY

This Limited Warranty is not insurance for clothing, bedding, linens, shoes, or other property placed in an appliance.

To the fullest extent permitted by applicable law, Company does not reimburse items that become:

Torn;

Stained;

Burned;

Scorched;

Shrunk;

Stretched;

Discolored;

Wet;

Tangled; or

Otherwise damaged during appliance operation.

Customer is responsible for checking pockets, following garment-care instructions, selecting appropriate cycles/detergent, and avoiding overloading.

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31. CONSEQUENTIAL LOSSES

To the fullest extent permitted by applicable law, Company does not reimburse incidental, indirect, special, or consequential losses including:

Food loss;

Clothing loss;

Personal-property loss;

Laundromat expenses;

Rental appliances;

Hotel expenses;

Missed work;

Lost wages;

Lost income;

Business interruption; or

Loss of appliance use.

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WATER LEAKS & PROPERTY DAMAGE

32. WATER LEAKS

An internal water leak caused by a qualifying covered component may qualify for repair.

Coverage of the appliance does not automatically establish liability for surrounding property damage.

Upon discovering a leak, Customer should reasonably:

Discontinue appliance use;

Shut off the water supply when possible;

Protect surrounding property; and

Notify Company.

Continued operation after discovering an active leak may affect responsibility for additional damage when continued use materially contributes to that damage.

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33. SECONDARY PROPERTY DAMAGE

To the fullest extent permitted by applicable law, Company does not reimburse consequential damage resulting from appliance failure to:

Flooring;

Cabinets;

Drywall;

Furniture;

Rugs;

Personal belongings; or

Surrounding property.

Nothing in this provision excludes liability that applicable law does not permit Company to exclude.

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HOUSEHOLD SYSTEMS

34. ELECTRICAL CONDITIONS

Warranty coverage does not include Customer’s household electrical system, including:

Outlets;

Circuit breakers;

Household wiring;

Grounding;

Improper voltage;

Voltage fluctuations;

Extension cords;

Power surges;

Utility issues; or

Other external electrical conditions.

Sale, delivery, installation, or warranty service does not certify Customer’s household electrical system.

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35. PLUMBING CONDITIONS

Warranty coverage does not include Customer’s household plumbing, including:

Shutoff valves;

Household supply lines;

Water pressure;

Drain lines;

Standpipes;

Sewer systems;

Sewer backups; or

Clogged household drains.

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36. DRYER VENTILATION

Sale, delivery, installation, or warranty service of a dryer does not certify the household dryer exhaust system as clean, unrestricted, properly installed, properly sized, code compliant, or fire safe.

Restricted or improperly installed ventilation can cause extended drying, overheating, component failure, shutdowns, or fire hazards.

Household dryer ventilation is excluded unless Company separately agrees in writing to service it.

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TRANSPORTATION, DELIVERY & INSTALLATION

37. CUSTOMER PICKUP

Once Customer or a third party takes possession of an appliance for transportation, Customer assumes responsibility for subsequent transportation.

Damage caused by:

Dropping;

Impact;

Tipping;

Improper lifting;

Improper securing;

Weather exposure; or

Improper transportation

is excluded.

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38. RELOCATION

Moving an appliance does not automatically cancel every warranty right.

However, damage or failure caused or materially contributed to by transportation, moving, dropping, improper handling, reinstallation, leveling, reconnection, or similar relocation-related conditions is excluded.

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39. CUSTOMER / THIRD-PARTY INSTALLATION

Company does not warrant installation performed by Customer or another person/company.

Damage or malfunction caused by improper:

Electrical installation;

Plumbing;

Water hoses;

Drain hoses;

Dryer ventilation;

Gas connections;

Leveling;

Clearances;

Power cords;

Adapters;

Water valves; or

Other connections

is excluded.

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40. ACCESS & FIT

Customer is responsible for confirming:

Appliance dimensions;

Installation-space dimensions;

Doorway clearance;

Hallway clearance;

Stairway clearance;

Elevator clearance;

Cabinet clearance; and

Safe access pathways.

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41. PRE-EXISTING PROPERTY CONDITIONS

Company is not responsible for pre-existing or concealed conditions not caused by Company workmanship, including:

Weak/damaged flooring;

Cracked tile;

Deteriorated vinyl;

Weak stairs;

Damaged cabinetry;

Existing plumbing leaks;

Corroded valves;

Defective outlets; or

Damaged walls.

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WARRANTY CLAIM PROCEDURES

42. RIGHT TO INSPECT

Company must be provided a reasonable opportunity and safe access to inspect and diagnose a claimed warranty failure.

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43. NO-PROBLEM-FOUND CONDITIONS

A warranty repair requires a reasonably identifiable covered failure.

If Company cannot reasonably duplicate or verify the reported condition, Company is not required to replace components solely because Customer suspects a component is defective.

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44. INTERMITTENT CONDITIONS

Company may request reasonable supporting documentation including:

Photographs;

Videos;

Error codes;

Temperature readings;

Recorded sounds; or

Other relevant information.

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45. THIRD-PARTY REPAIRS

Company does not reimburse third-party repairs unless expressly authorized in writing before the expense is incurred.

If another person/company repairs, modifies, disassembles, or materially alters the appliance before Company receives a reasonable opportunity to inspect it, coverage may be denied when that interference materially prevents Company from determining:

Original condition;

Cause of failure; or

Warranty eligibility.

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46. FAILURE TO PROVIDE ACCESS

Coverage may be denied when Customer materially prevents a reasonable warranty evaluation by:

Refusing access;

Repeatedly failing to make the appliance available;

Disposing of the appliance;

Preventing testing;

Altering the claimed defective component; or

Otherwise preventing reasonable diagnosis.

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MISUSE & EXTERNAL CAUSES

47. EXCLUDED CAUSES

Warranty coverage excludes failures caused or materially contributed to by:

Misuse;

Abuse;

Neglect;

Overloading;

Commercial/institutional use;

Improper installation;

Improper electrical supply;

Improper plumbing;

Improper drainage;

Improper dryer ventilation;

Transportation damage;

Fire;

Flood;

Storm;

Lightning;

Power surge;

Pest/rodent damage;

Unauthorized repair;

Customer modification; or

Other external causes.

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PARTS AVAILABILITY

48. PARTS & SUPPLIER DELAYS

Warranty service is subject to reasonable availability of suitable replacement components.

Company is not responsible for manufacturer/supplier:

Backorders;

Discontinued components;

Shipping delays;

Incorrect shipments;

Defective replacement parts;

Supplier closures;

Manufacturer recalls; or

Other circumstances reasonably outside Company’s control.

Parts-arrival, warranty-visit, delivery, and completion dates are estimates unless expressly guaranteed in writing.

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49. MANUFACTURER CONDITIONS

Company does not assume responsibility merely because it sold the appliance for manufacturer-controlled conditions including:

Recalls;

Factory design defects;

Safety notices;

Firmware defects;

Discontinued components;

Manufacturer programming issues; or

Similar manufacturer-controlled conditions.

Nothing in this provision eliminates obligations that applicable law does not permit Company to exclude.

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IMPLIED WARRANTIES & LIABILITY

50. IMPLIED WARRANTIES

To the extent permitted by applicable law, any implied warranty that cannot legally be disclaimed is limited in duration to the same 30-calendar-day period as this written Limited Warranty.

Nothing in this Agreement eliminates legal rights that applicable law does not permit Company to waive or disclaim.

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51. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Company’s total cumulative monetary liability arising from the particular appliance sale, delivery, installation, warranty, or related transaction will not exceed the amount actually paid by Customer to Company for that particular transaction.

This limitation does not apply where applicable law prohibits such limitation.

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CUSTOMER CONDUCT

52. RIGHT TO REFUSE OR TERMINATE APPOINTMENTS

Company may reasonably refuse, reschedule, discontinue, or terminate an appointment because of:

Threats;

Violence;

Harassment;

Abusive behavior;

Unsafe conditions;

Unsanitary conditions;

Dangerous animals;

Fraud;

Material misrepresentation;

Nonpayment; or

Failure to provide reasonable access.

Termination does not automatically create a right to a refund or exchange.

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53. REVIEWS & PUBLIC STATEMENTS

Nothing in this Agreement prohibits or penalizes Customer for providing an honest review, opinion, or assessment protected by applicable law.

Company retains rights and remedies available under applicable law concerning knowingly false statements of fact, defamation, fraudulent content, threats, harassment, impersonation, unlawful disclosure of protected private information, or other unlawful conduct.

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DISPUTE RESOLUTION

54. NOTICE & OPPORTUNITY TO INSPECT

Before initiating formal dispute proceedings, Customer agrees, to the extent permitted by applicable law, to provide Company reasonable notice of the alleged problem and a reasonable opportunity to:

Inspect the appliance;

Diagnose the condition; and

Attempt resolution.

Customer should preserve the appliance and relevant components while a dispute concerning their condition remains unresolved.

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55. BINDING INDIVIDUAL ARBITRATION

To the fullest extent permitted by applicable law, disputes arising from or relating to:

Appliance sale;

Delivery;

Installation;

Warranty service;

This Limited Warranty; or

This Agreement

shall be resolved through binding individual arbitration in Dallas County, Texas, rather than trial by jury, except where applicable law permits or requires otherwise.

The parties waive trial by jury for claims properly subject to arbitration.

To the extent legally permitted, claims subject to arbitration will proceed individually and not as a class, collective, consolidated, or representative proceeding.

Either party may consult with or be represented by an attorney.

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56. ARBITRATION PROCEDURE

The parties may mutually agree in writing upon an arbitration administrator and applicable rules.

If they cannot agree, either party may seek appointment of an arbitrator or other relief concerning the arbitration process as permitted by applicable law.

Nothing in this provision imposes arbitration fees or procedures prohibited by applicable law.

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57. GOVERNING LAW & VENUE

This Agreement is governed by Texas law and applicable federal law.

Where arbitration does not apply and contractual venue selection is legally enforceable, venue will be Dallas County, Texas.

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58. SEVERABILITY

If any provision is determined invalid, unlawful, or unenforceable, that provision will be limited or severed to the extent necessary.

The remaining provisions continue in effect to the fullest extent permitted by law.

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59. ENTIRE SALES AGREEMENT

This Agreement, together with the applicable:

Sales invoice;

Purchase acknowledgment;

Electronic acceptance;

Delivery documentation; and

Other specifically incorporated written terms

constitutes the applicable agreement governing the pre-owned appliance transaction.

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IMPORTANT CUSTOMER SUMMARY

30-Day Warranty: Begins on pickup or delivery. That day is Day 1. Weekends and holidays count.

14-Day Reservation: Unless otherwise agreed in writing, an appliance reserved by deposit must be picked up or made available for scheduled delivery within 14 calendar days.

All Sales Final: Except where applicable law requires otherwise, sales are final after pickup or delivery.

Covered Components May Include: Drain pumps, suspension components, water inlet valves, heating elements, dryer rollers, qualifying internal leaks, and certain control boards.

Control Boards: Company pays no more than $50 TOTAL toward obtaining a qualifying replacement board, including part, tax, shipping, freight, handling, supplier fees, and other acquisition expenses. Customer pays the difference above $50.

OEM Parts Not Required: Company may use OEM, aftermarket, used, refurbished, remanufactured, recovered, universal, superseded, cross-model, or reasonably compatible components.

Major Exclusions: Ice makers, water dispensers, filters, filter housings, cosmetic conditions, qualifying noise complaints, smart features, household electrical/plumbing systems, dryer ventilation, pests/rodents, improper installation, transportation damage, misuse, food loss, clothing loss, and other consequential losses described above.

Warranty Remedy: Company may repair a qualifying covered component or, when appropriate, provide a reasonably comparable pre-owned replacement appliance. A warranty claim does not automatically require a refund.

Inspection Required: Company must receive a reasonable opportunity to inspect and diagnose a claimed warranty failure.

Disputes: Covered disputes are subject to binding individual arbitration in Dallas County, Texas to the fullest extent permitted by applicable law.

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CUSTOMER ACKNOWLEDGMENT

By purchasing, electronically accepting, signing for, picking up, or accepting delivery of a pre-owned appliance after being provided a reasonable opportunity to review these terms, Customer acknowledges and agrees to this Pre-Owned Appliance Sales Agreement & 30-Day Limited Warranty.

Customers should retain their invoice or receipt and a copy of these warranty terms.

Urban Brothers Appliance Repair LLC
Phone: (469) 720-3885
Email: UrbanBrothersLLC@gmail.com
Website: urbanbrothersappliancerepairtx.com

Effective Date: August 16, 2026